The sudden requirement to suspend face-to-face CTVs at the end of March due to COVID-19 was an unexpected challenge. As a result, there was a significant delay to the scheduling of CT visits this term in order to develop a model for CTVs to be undertaken remotely. In 2020.1 more than 1000 CTVs are required to be undertaken.
We are delighted to report that our new process for delivering remote CTVs is now well underway. Over the past six weeks the administration team have scheduled 850 CTVs and more than 340 of these have already been completed.
This extraordinary achievement would not have been possible without the flexibility and support shown by our registrars, supervisors, practice managers and CT visitors. Your patient cooperation, adaptability and understanding throughout this process has been enormously appreciated.