Our COVID-19 innovations - GP Synergy

Our COVID-19 innovations

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In response to the COVID-19 pandemic we instigated a range of innovations – from converting to online education to remote delivery of CTVs – so as to ensure that GP training continued with as little interruption as possible.

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Our Covid-19 innovations

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1600 hours education converted online

Our eight local education and event coordination teams converted their registrar and supervisor education to online delivery.

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New telehealth resources

New resources including supervision guidelines and plans were developed to support supervisors and registrars.

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Zoom capabilities extended

Our existing zoom infrastructure was ramped up to support increased requirements across the organisation including integration with GPrime.

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Respiratory clinic training opportunities

We worked with local stakeholders to enable registrars to participate in respiratory clinics and hospitals surge planning as part of their training.

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Remote connectivity platforms added

A remote telephony system was introduced to ensure uninterrupted contact with stakeholders, in addition to Microsoft Teams launched for internal staff connectivity.

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Registrar wellbeing support payment

$200 was available to assist registrars support their personal wellbeing, with more than 1300 claims processed by our finance team.

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GPRime upgrades

Our training system was updated to enable easier access for users to new online forms and additions such as Telehealth consults to practice logs.

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New mandatory term alternatives

A new modal was developed for RACGP registrars to meet surgery and general medicine mandatory terms impacted by COVID-19.

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2200+ CTVs delivered remotely

Face-to-face direct observations for AGPT registrars and PEP participants were delivered via a new remote format.

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Training time facilitation

Our education and administrative teams streamlined processes for GP registrars whose training time was impacted by COVID-19.

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Border bubble support

Doctors caught in the border bubble were supported with pastoral care, extra education and other support by our teams.

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ReCEnT moved online

The flagship ReCEnT research project was rolled out online.

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Additional supervision payment

Supervisors received an additional three-hour teaching payment for each GP registrar trained in 2020.

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~500 selection interviews moved online

Over 12 days, just under 500 AGPT applications were interviewed in a new online format, previously F2F.

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New JMO online education

A new JMO webinar education series was rolled out in addition to conversion of JMO teaching online.

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Support for GP Synergy team members

Team member wellbeing during new remote working arrangements was supported with remote team building activities and wellbeing initiatives.